UrbanPiper is the leading SaaS platform in the restaurant industry. We’re helping the smallest of restaurants to the largest of chains across the world to grow their in-store and online commerce. Right from automating all their workflows across online delivery platforms such as Swiggy, Zomato, Deliveroo, UberEats—to building and deploying self-branded websites, and managing their walk-in customers' dine-in experiences, UrbanPiper is the preferred choice for over 20k+ restaurants.
The team:
As part of the Product team, you will work on products that simplify complex workflows for restaurants. These products are used by thousands of restaurants to ensure that millions of meals are reliably delivered to people. Our products impact not only the revenue of these restaurants but also how efficiently they are able to manage their resources.
Your role:
As a Product Manager, you’ll need to deeply understand what restaurants need to operate in an interconnected world where their stores need to work in sync both for online and real world scenarios. Given the understanding, you’ll collaborate with the design team, drive execution with engineering, craft product marketing and work on go to market distribution.
You will:
- Work with stakeholders from different functional areas to define product specs.
- Build workflow and use-case models outlining the functional outcomes of the product.
- Collaborate with the design team to build mockups that highlight the user journeys in terms of visual and functional expectations.
- Set in place the implementation plan and conduct regular check-ins to ensure timeliness of development tasks.
- Ensure that the products are built adhering to the visual and functional expectations set out initially.
- Put in place user engagement metrics that should be measured and tracking them.
- Oversee the product release lifecycle and work with a content/marketing team to introduce the product(s) to the intended audience.
- Put in place the necessary material (documents, videos) to support the adoption of the product.
- Drive conversations with other software vendors for integration or partnership plans related to a product.
We are looking for someone who has:
- 5+ years of product management or product-focused founder experience
- Sound knowledge in the tools and applications that can be used for effectively managing a product through its design and development lifecycle.
- Track record of shipping multiple products with clean and solid consumer facing UI.
- Exceptional communication skills — you can engage and drive conversations with stakeholders and target audiences.
- A good understanding of measuring product adoption and user engagement metrics and necessary tools.
- Experience of guiding and driving a cross-functional team of designers, backend, and frontend engineers.
- Working knowledge of engineering concepts related to web-based technologies.
- Capability to wireframe effectively
- Good knowledge of product operations
- Worked with Business heads/founders to define product adoption and user retention strategies.
- Managed feature pipeline by actively engaging with stakeholders both internally and externally.
Nice to haves:
- Experience in a high growth technology, B2B SaaS company.
- Can effectively use UI/UX tools like Figma or Sketch to design interfaces and workflows.
- Good grasp of product marketing.